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What is a “Field Adjuster” in a California Personal Injury Case?

In a personal injury case, a field adjuster is:

  • An insurance adjuster who goes out in person—usually to the accident scene or a damaged property—to investigate what happened and assess the damage.

Think of it like a detective that works for the insurance company. And while their role is a bit different from a claim adjuster, they still want to give the company an idea of what happened and how much they need to pay–if they need to pay at all. Like a lot of terms with an injury case, knowing all the different players can get confusing. That’s where our personal injury lawyers can step in and help you. Set up a free consultation to go over your options.

What Does a Field Adjuster Do?

Every insurance company uses field adjusters, and while their titles may vary, their role is pretty consistent–shape the story early on. To do that, they typically:

  • Take pictures, measurements, and jot down detailed notes
  • Go over the information you’ve already shared
  • Speak with you, witnesses, or property owners if necessary
  • Gather documents, reports, and other evidence
  • Check the policy to suggest what coverage might apply
  • Estimate the value of any damage or injuries
  • Highlight anything that seems unusual or needs a closer look

It’s a big responsibility—and it can feel stressful knowing so much depends on their observations. But a field adjuster’s report is just one piece of the puzzle. After their visit, the insurance company’s team—other adjusters and lawyers—take over. From there, they’ll review everything and usually move toward one of a few possible outcomes:

  • Accept your claim and offer you a settlement
  • Deny your claim

If their decision doesn’t feel right, you don’t have to accept it. Our team can step in and guide you.

Let Maison Law Help You Through a Personal Injury Case

When you get a settlement offer after an insurance company’s investigation, you might be wondering how you can be sure the settlement truly covers all your medical bills, lost wages, and other costs related to your injury?

That’s where we step in. Our team at Maison Law works carefully to:

  • Keep a detailed record of all your damages and expenses
  • Make sure nothing important gets overlooked in your settlement
  • Negotiate with both field and claim adjusters so you’re treated fairly
  • Make sure the settlement reflects the full scope of your needs—not just what the insurance company considers “enough.”

If you’ve been injured in California, you don’t have to go through the insurance process alone.  Reach out today for a free consultation and let us help you through your personal injury case.